Making This Site Usable For Everyone

Our Accessibility Goal

We want this website to work for every visitor, including people who use screen readers, keyboard navigation, voice control, or other assistive technology. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We treat this as a standard to work toward, not a certification we hold or a claim that every page meets it fully today. Accessibility is an ongoing process, and we keep reviewing and improving the site rather than treating it as a finished task.

In practice, that goal shapes how we build and edit pages. We check that pages can be navigated using only a keyboard, that text and background colors have enough contrast to read easily, that images carry descriptive alt text, that form fields have clear labels, and that headings follow a logical order so screen readers can present the page in a sensible structure. These checks happen as we add or update content, not as a one-time setup.

Reporting A Barrier

Reporting a barrier does not require technical language. Describe what you were trying to do, the page you were on, and what happened instead. That is enough to start. Include the browser or assistive tool if you know it, but do not worry if you cannot name it precisely. A plain description of what failed is more useful than a guess at the cause. Every report gets a response, and fixes are prioritized by how many people a barrier affects and how badly it blocks basic tasks like reading a page or reaching a phone number.

If a page ever fails to give you the information you need, you don't have to fight with it. Call the number listed on this site and a real person can answer your questions, describe what's on the page, or help you get a quote or schedule service over the phone. Reaching us by phone is always available as a direct alternative to using the website.